Delete Your Account
Your data is yours. When you want to leave, you can — completely and permanently.
Delete from the App
The quickest way to delete your account
Step 1: Open Settings
Open the Shiftlyx app and navigate to Settings from the bottom navigation bar.
Step 2: Select Delete Account
Scroll to the bottom of Settings and tap Delete Account. You will be asked to confirm your decision.
Step 3: Confirm
Read the confirmation message carefully, then tap Confirm Delete. Your account and data will be queued for permanent deletion.
What Gets Deleted
All personal data associated with your account
Permanently deleted:
- Account credentials and login information
- Profile information (profession, band, hours, commute)
- All shift data, patterns, and history
- Fatigue scores and analytics history
- Partner Sync connections and shared data
- Preference learning data and affinity scores
- Subscription and billing history (anonymised records may be retained for tax purposes)
Retained (anonymised):
- Aggregated, anonymised usage analytics (PostHog) — these cannot be linked back to you and are kept for service improvement
- Anonymised crash reports and diagnostic logs — retained for up to 90 days
Timeframe
How long the deletion process takes
Immediate
Account deactivated
30 days
Full data erasure completed
90 days
Diagnostic logs purged
Backup retention cycles may add up to 30 days beyond the standard deletion period. We securely overwrite all data using industry-standard practices.
Need Help?
If you can't delete through the app, contact us
If you're unable to delete your account through the App settings, or if you have any questions about the deletion process, please email us at:
admin@beemalinnovation.co.ukWe will process your request within 30 days of receiving it. You may need to verify your identity before we can proceed.
Important: Deleting your account is permanent and cannot be undone. If you have an active subscription, you should cancel it through the Apple App Store or Google Play Store before deleting your account. We cannot process refunds for subscription payments — please contact Apple or Google support for refunds.
For more information about how we handle your data, please see our Privacy Policy.